Travel & Damage Insurance
Coverage Overview
Travel Protection Program
Underwritten by Nationwide®
More Info and addons http://playtravelprotection.com/
GENERAL ITEMS:
- 30+ different trip cancellation and trip interruption reasons covering up to 100% of nonrefundable costs, as well as up to 60% of traveler’s non-refundable costs in they have to cancel for a reason not listed in the policy.
- Included in coverage: Complete standard Play Travel Protection with the added cancel
for any reason benefit. - Protection for hurricanes, natural disasters, death in the family, sickness, injury, medical
coverage and much, much more. - Protection against certain unforeseen circumstances that might not be included in
standard travel protection: divorce, change in personal finances, kid’s sports event, or
rain during your golf trip. - One of the broadest coverage’s in the entire global travel insurance industry.
Single automated sales platform greatly simplifies the sales process, offers more
coverage options, reduces cost of sales, and increase sales penetration “take-up” rates
on all reservations. - Risk mitigation and protection for traveler/guest (protects their vacation investment) +
homeowner/ property manager (protects booking commissions earned).
Coverage for travelers from 48 states (excluding NY and WA travelers).
Multiple underwriters (Nationwide® & Berkshire Hathaway Specialty Insurance
Company) give clients the ability to fulfill more coverage requests vs. a single underwriter
solution. - Insured party is traveler. Comprehensive travel protection for:
US travelers (all 50 states except NY and WA)
Retail cost: 9.8% x Trip Cost
Additional discounts may be available for those clients with 10,000 or more annual
reservations
Coverage Overview
COVERAGE REASONS:
Accidental Death & Dismemberment
Baggage Delay
Baggage/Personal Effects
Emergency Accident Medical Expense
Emergency Evacuation
Emergency Sickness Medical Expense
Repatriation of Remains
Sports Equipment Rental
Trip Cancellation
Trip Cancellation for Any Reason – Optional Upgrade
Trip Delay
Trip Interruption
***Benefits vary per state. Click the Certificate of Coverage link below and go to your state of residence to download a detailed Certificate of Coverage
Coverage questions: 833.610.0736/843-494-5909
Claims hotline: 833.610.0736 /843-494-5909
Claims fax: 800.560.6340
General Questions:[email protected]
Customer Service:[email protected]
Claims/Coverage Questions:[email protected]
StayProtectTM Property Protection – Contents Only, our best-selling program, provides first-dollar coverage for most “to-the-studs” contents damages including flooring, carpeting, dry-wall, appliances, furniture and other items that are part of the rented-unit. If accidental damage should occur during a covered stay, managers receive reimbursements covering the costs of repair and/or replacement of the damaged items.
How It Works
Whenever a guest reports damage or damage is discovered at-check out, managers initiate guest-verified damage submissions through our exclusive, online claims portal, and receive reimbursements for approved damages directly from the underwriter.
Damages are processed through the automated online RentalGuardian.com claims management system, and the coordination of repairs and documentation are handled between the lodging provider and the underwriter-appointed, RentalGuardian.com-enabled, licensed Program Administrator.
Managers have two weeks from the day of check out to complete the damage submission. The damage adjudicator reviews the information and processes the claim typically within one week. The average turn around for reimbursement from the day of check out is 28 days. Payments are made directly to the Manager via hard check or ACH.
Advantages
- Low-cost retail charge determined by manager according to your market-needs.
- Coverage is mandatory with every booking.
- Manager avoids the clutter of paper claims forms, faxes, juggling receipts, and pictures of damages.
- Manager eliminates frequent claim-related phone calls back and forth with underwriters.
- Manager earns substantial administrative and referral fees with each transaction.
- Owners and managers gain confidence by receiving full replacement cost for ruined items.
- Managers attract more owners by offering better coverage and peace of mind.
- Managers eliminate security deposit headaches.